Hear From Our Happy Customers

Check out what our happy customers have to say about our Plumbing and water heater services in Austin, Kyle, and Buda. We love hearing your feedback as we continue to create the best experiences for all your plumbing needs. If you had a good experience with our service at Greenwave Plumbing, leave us a review on Facebook, Angie’s List, BBB, or Yelp. You can also see our full reviews from each site below.

9/20/2017
– Kyle P.

Mike Thigpen is an extremely reputable and honest plumber. Mike never cuts corners and is extremely helpful to homeowners he serves. He is quick to respond and buys only quality products to install when working on a problem. If I have a plumbing problem in the future, I know Greenwave will be the first company I will call!

Mike is excellent. Prompt, professional, and most importantly he knows what he is doing. I had a problem with my tankless water heater. Mike came and diagnosed it and had the part ordered. He did not request any payment until he came back to finish the job. I would highly recommend him.

8/31/2017
– David R.

12/19/2014
– Aaron G.

“With all these horror stories of contractors replacing then telling them about the extra cost, I thought it was really honest”

Green Wave was awesome and professional and I highly recommend them. For starters, they were able to get me on the schedule the same day I called them, which was a nightmare due to the Holidays for some odd reason (I’m talking about some of them being booked till 2nd week of January) Well, one of the companies that I called was Lanier, who then referred me to Green Wave, and thus, my short journey began.

They called me up to confirm as well as give me an estimate and other possible estimates depending on possible problems that are linked to what I asked for. When they got to my house, not only did they remove and replace what I needed, they asked me if it was okay to replace another part which was corroded and even gave me the price…with all these horror stories of contractors replacing then telling them about the extra cost, I thought it was really honest. They were in and out in a snap! Definitely would do business with them again!

I had problems with my water heater. I called a few competitors and was very disappointed. When I looked at the reviews that Greenwave had on yelp, I was cautiously optimistic. Well, in scheduled a time for these guys to come out, they made it right on time, they were honest and courteous.
I put off the repair for three months, when I finally did it they laid out all the options, the reasoning why they recommended the different options and then left it up to me to make a decision without the sales pressure. I went with the most affordable option and hoped that this would fix the problem, it did.
Mike and his team are true professionals. Next plumbing job that is needed in either one of my houses, Greenwave is the only call I will make.

5/12/2017
– Julio C.

5/26/2016
– Jack P.

I discovered a leak and they were able to respond and have it fixed in the same afternoon I called. Excellent service and a very professional response. Rates were beyond fair in that they went extra steps to ensure my problem was solved. I would definitely recommend them.

We’ve tried so many plumbers due to continued issues with insanely hard water and the problems that it causes and Greenwave is by far the best. Last week we had a pipe break in the attic and flooded a decent portion of our two story home. My wife called Greenwave based on a friends recommendation (we also called two other plumbers who returned the call the next day) and they sent Will right over. He worked very hard locating the issue but couldn’t figure out where the leak was so he called a colleague to come and help and between the two of them turning the water on an off were able to find the leak under two layers of plywood in the attic.

Great guys, super friendly and they did a super job cleaning up. I highly recommend Greenwave when you need a plumber. They are fast, thorough, fixed our issue and didn’t kill me on the price.

5/12/2017
– Kyle D.

6/2/2015
– Chip R.

“I can’t say enough about Mike and Greenwave Plumbing. In what was an emergency to us, Mike came through.”

We recently had a water leak from a pipe inside a wall behind our bathroom. Based on a recommendation from a neighborhood site, we called Mike Thigpen with Greenwave Plumbing. Mike returned our call very quickly. After explaining the situation and that we were having issues turning off the water from the meter, Mike quickly responded while he was on his way to another job nearby. He turned off the water to the house and made arrangements to return following his next job but he wasn’t sure how long that job would take. However, he promised to call and let us know as soon as he could determine how long the other job would take. Within 30 minutes Mike called us back and scheduled for a couple of hours later. Mike returned as promised and quickly diagnosed the location and cause of the leak, fixed it with minimal impact to the existing sheet rock, and got us in touch with a water remediation company that could actually respond that night despite the significant demand on those businesses in the wake of the Texas floods. All of this for a very reasonable price.

I can’t say enough about Mike and Greenwave Plumbing. In what was an emergency to us, Mike came through. Additionally, he was very respectful of our house and being very clean and efficient. He also happened to know a co-worker of mine that he used to live next door to and asked me to say hello to them.

While the job itself wasn’t rocket surgery for a good plumber, Mike’s courtesy and promptness will have us coming back with any plumbing needs long into the future.

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